>> 30 Days Warranty?
Yes. All the products that purchased from FPV Model come with 30 days warranty, that is the longest in FPV community. Please contact us at firstname.lastname@example.org if there is a problem with the product.
Should your product be faulty, please photograph the parcel and its contents (For some products, a short video is required). The photos must show products, parcel and packing materials clearly. You may return it back to us for a full refund or replacement.
Please note that the 30 days warranty is for problems resulting from manufacturing defects. Damaged caused by improper installation, use or damage resulting from the crash will not be covered.
>> Low Price Guarantee
FPV Model deals directly with factories, we do not buy from distributors, this keeps our price lower than most of the resellers in FPV community.
Please contact us via the email email@example.com and let us know the web page with lower price you saw. We will conduct an immediate investigation and try our best to beat the price if it proves to be the true. We will notify you the result by email. Thanks a lot for helping us to maintain our price the most competitive.
>> Are Your Products Real?
Sure, FPV Model deals directly with factories, all the products sold at fpvmodel.com are sourced from the factories and exact brand owners directly. We do not buy from distributors or the middle men. All the goods are in brand new condition. We do not sell fake or poor quality products.
As a professional B2C seller of FPV Plane, mini multirotors and accessories, FPV Model respects the intellectual property rights of all manufacturers / brands, and strictly follows their marketing policies.
When you buy from FPV Model, you will be covered not only FPV Model warranty, but also the warranty from the manufacturers or brands.
>> Exception on EPO / Foam Planes
Due to the large size, some damages may occur during shipping. Although the damages are usually minor and can be repaired easily, FPV Model cannot be held liable for those damages. This exception is to inform you (the buyer) of the risk for damages during transport due to the planes being such a large size.